Troubleshooting

Sourcing an external trouble shooter is often a fast and cost efficient way to unravel a seemingly complicated problem.

Who needs a troubleshooter?

A sudden and unexpected problem may disrupt production or put critical development project to a halt. Sourcing an external trouble shooter is often a fast and cost efficient way to unravel a seemingly complicated problem. Specialists blinded by their accumulated knowledge may find cooperating with an experienced outside generalist very fruitful. It may take a child to notice that the king has lost his trousers.

When you are stuck and think you have tried it all, give us a call.

                          Charge decay measurement for antistatic coffee packaging film

Atomic absorption spectroscopy to determine contaminants on steel sheet

How can we help you and what do we do?

A troubleshooters  task is to get an overview by gathering relevant information from the client in order to find potential logical flaws or blind spots and thus finding new ways to attack the problem. If you cannot adjust the existing process there might be a way to work round the problem before looking at making heavy investments in new technology. We find great pleasure in asking stupid questions.

Here are some of the tools in the box:

  • Brainstorming sessions
  • Reverse engineering
  • Analyzing excess data
  • Measuring overlooked parameters
  • Interviewing operators

Case Studies

Troubleshooting Case Study 3

How can we decide if the small volumes of organic solvents accumulated, in our laboratory instrument solvent collector, could be ignited by an electrostatic discharge?

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Troubleshooting case study 1

The package with ergonomically designed tray holding an intraocular lens implant causes critical problem during surgery to fix cataracts. A nurse removes lid and offers...

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We have solved problems for:

Do you need an external troubleshooter?